Privacy Policy

Information We Collect

We collect information that enables us to provide, personalise and continuously improve our services. This includes details you share during registration and account verification, such as your full name, date of birth, residential address, email address, telephone number and payment details.

To meet regulatory obligations and prevent fraud, we may also request identification documents including passports, driving licences or utility bills. Technical information is gathered automatically when you visit our site, including your IP address, browser type, device identifiers, pages visited and the times and dates of your activity.

How We Use Your Information

Your personal data is used to create and manage your account, process deposits and withdrawals, verify your identity and age, and deliver the gaming experience you expect. We also use it to maintain responsible gambling controls, detect unusual patterns, comply with legal and licensing requirements, and communicate important updates or promotional offers where you have consented to receive them.

Analytical data helps us understand how our platform is used so we can enhance its performance, security and overall user experience.

Sharing and Disclosure

We do not sell your personal data to third parties. Information may be shared with carefully selected service providers who assist in operating our platform, including payment processors, identity verification partners, customer support systems, and marketing agencies acting on our behalf. All such partners are bound by strict contractual obligations to protect your data and use it only for the purposes we specify.

We may also disclose information where required to do so by law, regulatory authorities, or to protect the rights, property or safety of Kingsbet Casino, our customers or the public.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, maintain your session, analyse traffic and deliver relevant content. Some cookies are essential for the site to function, while others help us improve your experience or measure performance.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may limit your ability to use specific features of the platform.

Data Security

We take the security of your personal data seriously and employ industry-standard measures including encryption, secure servers, access controls and regular security reviews. While we strive to protect your information, no system can guarantee complete security, and we encourage you to maintain strong passwords and keep your account details confidential.

Your Rights

You have the right to access the personal data we hold about you, request corrections to inaccurate information, ask for deletion of your data where appropriate, and object to or restrict certain types of processing. You may also withdraw any marketing consent previously given.

To exercise these rights, please contact our customer support team. We will respond to your request within the timeframes required by law and may ask for identification to protect your privacy.

International Data Transfers

Some of our service providers are located outside the UK and European Economic Area. Where personal data is transferred to countries that do not offer the same level of protection as UK law, we ensure appropriate safeguards are in place through approved contractual mechanisms.

Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, your information is securely deleted or anonymised.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology or legal requirements. The latest version will always be posted on this page with the effective date clearly displayed. We encourage you to review it periodically so you remain informed about how we protect your information.

If you have any questions about our privacy practices, please contact our support team who will be happy to assist.